Turn Every Conversation Into Actionable Workday Data
Verbix.AI processes conversations with customers, employees, sales, and support, turning them into structured insights that can then be synced with Workday.
Automatically capture AI-generated summaries, transcripts, mined data, conversation insights, action items, and compliance results—enabling teams to spend less time on manual data entry and more time keeping business records accurate.
What Verbix.AI Sends to Workday
Turn unstructured conversations into structured, actionable business data.
AI Call Summary
Summarize discussions and decisions, requests, outcomes and follow-up actions concisely and automatically.
The employee inquired about the benefits and the necessities for onboarding.
Full Transcript
Capture complete conversation transcripts with separation of speakers for review, search, quality monitoring and compliance.
Data Extraction
Verbix.AI extracts key information from dialogues and populates relevant attributes in your Workday business process and records.
Conversation Insights
Email sentiment, topics, customer or employee intentions, action items, follow-ups, and meeting conclusions are all captured.
Compliance Results
Monitor calls for quality and compliance, and get scores, rules and alerts that matter to you.
Action Items & Follow-Up Tasks
Automatically detect commitments, next steps, and follow-up needs from discussions.
Extract the Data That Matters to Your Organization
Verbix.AI detects organization-specific content in conversations and converts it into structured enterprise data.
Employee Hiring & Workforce Requests
"We're looking for a Senior Relationship Manager to join our corporate banking desk. The appointment is expected next month and 5+ years of banking experience is required."
Save Time
Automate data entry and eliminate manual work
Improve Accuracy
AI extracts data with high precision and confidence
Real-time Sync
Data is pushed to Workday instantly
Better Decisions
Clean data leads to better insights and outcomes
From Conversation to Workday in Minutes — Without Manual Work
Verbix.AI automates the post-call intelligence workflow.
Conversation Happens
A staff member, client, lead, or partner conducts business with your team via your current phone or communications system.
AI Transcribes the Conversation
Verbix.AI turns the dialogue into precise text separated by speaker for analysis.
AI Summarizes & Extracts Data
AI identifies important information such as intent, topics, sentiment, requests, commitments, and action items.
Data Is Synchronized With Workday
Relevant extracted information can be transformed and sent to connected Workday workflows and records via supported integration mechanisms.
Workflows & Actions Are Triggered
Utilize structured conversation data to enhance follow-ups, business processes, notifications, and downstream operations.
Map AI Insights to Your Workday Workflows
Select which information you want to be extracted by Verbix.AI and linked to the business processes relevant for your company.
Workday integrations can support two-way data exchange between Workday and external endpoints, depending on the integration design and APIs used.
Customize Your Workday MappingTransform Your Enterprise with Workday Intelligence
Experience measurable gains in operational efficiency, data accuracy, and response times.
Increase Team Productivity
Do away with repetitive manual data entry (i.e., copying and pasting) after customer, employee, and support conversations.
Capture Important Conversation Details
AI identifies key information, requests, commitments, and intent that can be missed in manual processes.
Improve Data Accuracy
Convert unstructured conversations into consistent, structured information for downstream workflows.
Faster Follow-Ups
Automatically recognize next steps and speed up replies to employees, customers and prospects.
Better Business Visibility
Integrate conversation intelligence into your overall business processes and reporting routines.
Automate Business Processes
Enable all connected systems to take actions seamlessly and automatically using structured AI insights.
Secure, Scalable Integration
Build integrations based on your organization's security and data needs. Workday offers integration tools for secure data exchange, such as encryption of data in transit and integration security features.
Verbix.AI can serve as the conversation intelligence layer while your integration architecture defines what information is exchanged, where it is mapped, and which Workday processes are fired.
Customer Success Stories
Trusted by Customer Service & Operations Teams Worldwide.
Discover how organizations transform their business processes, QA automation, and customer experience with Verbix AI.
Frequently Asked Questions
Yes. Verbix.AI can be integrated with Workday to convert conversation data into structured insights for use in Workday workflows and connected systems.
Verbix.AI can extract information like summaries, transcripts, intent, sentiment, topics, requests, action items, timelines, priorities, and other organization-specific attributes.
Yes. The relevant extracted conversations attributes can be mapped as per the integration architecture, APIs, workflows and business process in your Workday environment.
Yes. Integration systems for two-way data exchange between Workday and external endpoints are described in Workday documentation.
Yes. Workday offers REST APIs for applications and integrations, with API Gateway endpoints for obtaining Workday data and services.
Verbix.AI can detect commitments, action items and follow-up asks from conversations and flow structured information into configured workflows and integrated systems.
Workday’s Orchestrate integration platform enables secure, scalable integration to enterprise systems, complex integration patterns, custom logic, leverages APIs and real-time event-driven interactions.
Connects with tools you already use
Verbix integrates seamlessly with your favorite HCM, ERP, CRM, helpdesk, and telephony applications to automate workflows.
