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Verbix webinar on agent experience and customer satisfactionUpcoming
Friday, Oct 23
Agent Experience & Customer satisfaction
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Realtime AI Agent Assist WebinarCompleted
Wednesday, Sep 23
Realtime AI Agent Assist
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CX Improvements in Healthcare ServicesCompleted
Thursday, Sep 10
CX Improvements in Healthcare Services
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Creating a Customer-Centric CultureCompleted
Thursday, Aug 27
Creating a Customer-Centric Culture
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Building an Effective Omnichannel CX StrategyCompleted
Monday, Aug 17
Building an Effective Omnichannel CX Strategy
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From Contact Centers to Strategic Insight CentersCompleted
Friday, July 24
From Contact Centers to Strategic Insight Centers
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Customer Experience as a Competitive AdvantageCompleted
Friday, July 03
Customer Experience as a Competitive Advantage
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Beyond Sentiment Turning CX Metrics into Financial RealityCompleted
Wednesday, June 03
Beyond Sentiment Turning CX Metrics into Financial Reality
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Drama based learning improving customer care training and service expectations Completed
Friday, May 22
How Drama Based Learning Can Elevate Customer Care Expectations and Verbix.AI
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Proactive customer service webinar banner focused on revenue growth and customer experienceCompleted
Wednesday, May 06
Proactive Service as a Revenue Engine, Not a Cost Center
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Customer insights webinar banner highlighting AI analytics and audience behavior insightsCompleted
Tuesday, April 28
Beyond the Dashboard: Turning Customer Signals into Strategic Decisions
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AI contact center handling customer support and real-time interactionsCompleted
Wednesday, April 22
AI-Powered Contact Centers: Elevate Customer Experience
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Podcast on turning customer feedback into actionable insights for improving customer experienceCompleted
Thursday, April 02
Voice of the Customer: Turning Feedback into Actionable Insights
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Human and AI collaboration in contact center improving customer support and service efficiencyCompleted
Tuesday, March 17
The Human + AI Contact Center: Designing Collaboration, Not Replacement
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Precision leadership event banner focused on leadership development and professional growthCompleted
Tuesday, December 23
Precision Leadership in the Age of AI — How CX Teams Perform with Data-Driven Coaching
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Customer experience events banner showcasing CX conferences and engagement sessionsCompleted
Friday, November 21
Mastering Customer Experience in the Age of AI
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